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The marketing job moved from doing to directing

Automated bidding and asset generation removed most of the levers marketers used to pull by hand. What is left is the input, which means strategy stopped being the soft part of the job.

Automated bidding and automated asset generation have removed most of the levers marketers used to pull by hand. Match types, bid adjustments, ad rotation, placement exclusions: the platform now decides. What is left is the input, and that means strategy stopped being the soft part of the job and became the whole job.

What the machine took

Ten years ago a competent paid search manager earned their fee through mechanical skill. They knew which negative keywords to add, when to shift budget between ad groups, how to structure an account so the auction worked in their favour. That skill was real and it was scarce.

Most of it is now automated, and automated better than a person can do it. Fighting that is a losing position.

What the machine cannot do

Platforms perform well when the input is sharp and badly when it is vague. The input is four things, and none of them are automatable:

  • The offer. What you are actually selling, and why anyone would choose it over the alternative.
  • The positioning. Who it is for, and who it is explicitly not for.
  • The creative. What the machine has to work with.
  • The definition of success. What you are optimising towards, which is where most accounts quietly fail.

That last one causes more waste than any bidding decision. An account optimised toward form fills will produce form fills, including the worthless ones. An account optimised toward qualified enquiries requires you to have defined what qualified means, fed that back, and accepted fewer leads in exchange for better ones.

What this means in practice

The work has shifted upstream. Less time in the interface, more time on the questions that decide whether the interface has anything good to work with.

It also means a marketer who cannot articulate positioning is now genuinely less useful than one who can, regardless of how well they know the platform. That was arguably always true. Automation just removed the place to hide.

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